Returns & Exchanges
At Pacific Performance Engineering, we are committed to ensuring your high-performance apparel meets your standards. If you are not completely satisfied with your purchase, you may return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.